I have a warehouse outside the UK. Do you have trained personnel in other countries?
We currently operate in the UK, Ireland, US, Canada, Belgium, Portugal, Germany, France, Spain and the UAE.
SWS will only agree to distribution once the host has been trained.
Can I import data from my mainframe and other systems?
Yes
Will I need to re-key my stock and product codes?
It is unlikely, but we can help this process if it becomes necessary.
Is SWS compatible with Windows NT, XP, Vista and 7?
The desktop edition is compatible with most versions of Microsoft Windows.
The web-based SWS Aurora is compatible with any desktop or mobile operating system which can run an HTML5 web browser.
Can I use my current barcode equipment?
More than likely. We use Symbol and Intermec equipment.
Is my warehouse of 500 pallets too small for SWS?
No — it will just be cheaper!
Is my warehouse of 25,000 pallets too large for SWS?
No — it will just be cheaper than other solutions you find!
Can I run more than one warehouse on the system?
Yes
Do I have to use check digits?
No
Is the system documentation acceptable to the Board of Trade, the Federal Drugs Administration and Customs and Excise?
Yes
Do I need a PC network or special hardware?
No. If you use SWS Aurora, you do not necessarily need a PC or laptop — a smartphone or tablet may be enough!
Can I add more users to the system?
Yes
Can I use the system in a standalone PC environment?
Yes. You can add further users when you are ready.
Can I add further modules and options as my business develops and expands?
Yes
Where is the web-based SWS Aurora installed?
For maximum flexibility, we can host Aurora on our servers so you never need to purchase or maintain expensive central systems. However, we can also install Aurora on an internal system if you prefer an intranet-only system.
How long is the warranty period?
90 Days
How long does it take between my initial inquiry and a fully-operational system?
In most cases, we can have the SWS system implemented in your warehouse within two weeks.